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Registration Help

If you are having trouble using or the registration system the following information may assist you:


When I try to register it says "The email address you entered already exists in our database."

This means that at one point you registered for the photo gallery system and you're already set up. Either use the username and password you originally registered with or use the lost password locator to have it reset and resent to you.(see below)

When I try to register it says "The username you chose already exists in our database. Please choose another."

This happens primarily for two reasons. The first is that you have already registered once and is usually accompanied by the message above. The second is that you have chosen a name that is common enough to have been taken by another person. You will need to choose another, less common, name.

When I registered my username was all in capital letters, now when I post it shows up in lowercase.

The username/password system is not case sensitive when you access the system, but when you post it will post in whatever case you used when you logged in. In other words If you log in as BOB your name will appear as BOB, if you log in as bob it will appear as bob.

When I registered my username it tried to insert a cookie. Why?

That is done to keep your log in active and prevent you from having to log in every time.

When I don't post messages frequently it makes me log in a lot.

Your browser has not been set to accept cookies. Please see your browser's help file for assistance in enabling cookies on your PC or access device.

When I try to email someone I can't see their email address.

That's correct. In order to reduce the spam load and virus propagation associated with posting to message boards, we have hidden users' email addresses in a database and only a registered user can send another registered user an email. Viruses like the KLEZ worm and SirCam as well as email harvesting robots for spammers will be unable to access these addresses and over time your problems with these issues will decrease.

How can I change the email address in my account?

You can change it by editing your user profile at http://www.kingsnake.com/myaccount/member.php?action=edit.

How can I change the password on my account?

You can change it by editing your user profile at http://www.kingsnake.com/myaccount/member.php?action=edit.

I lost my username/password; how can I get a new one or retrieve the old one? You can do that by going to http://www.kingsnake.com/myaccount/member.php?action=forgot.

I don't like my login name, but I don't see where in my profile I can change it. Can it be changed?

Not by you, but by the staff here it can be but only if 2 conditions are met. First, the name you want to change to has to be available. Second there can be no photos for the account in the photo gallery. If you will remove your pictures from your account and contact the community review department when the account is empty. This request can be reviewed and if available the name changed. Be aware that if you or anyone else is linking to the photos in your gallery, those links will be permanently broken.

Why can't I post a follow up to old posts?

While we have preserved an archive of messages on our old forum system, it's no longer possible to post responses or new messages in that archive.

If you have problems or questions not covered here, please contact community review department.